ctasks move

[gerardheij]

Hi Experts!

Before our migration from Washington to Yokohama, it was possible to move ctasks from one change ticket to another change ticket. This moving of ctasks completed with history and attachments into the other Change ticket. 
Now being in Yokohama version, When I open the "New" change, goto change tasks and edit members, I can select the active ctasks from another (old) change and move them over to the change taks list.

When I click Save however and I go to the new change to load the change tasks, no one is listed. 
This used to be possible in Washington. 

Is this "feature" moved or depricated?
How could we acchieve this in Yokohama?

Thank you in advance!
Regards,
Gerard.

[Dr Atul G- LNG]

Hi @gerardheij 

I’m in Yokohama, and surprisingly, I didn’t see the edit button either. I can only see the "New" button. Has something changed in your instance?

[gerardheij]

Hi AG - LearnNGrow,
while running in yokohama, we do see the edit button under change tasks:

Regards,
Gerard.

[Dr Atul G- LNG]

Hi @gerardheij 

There might be some plugin issue on my end, but based on my experience, moving the change task isn't possible. I tried the same thing on the list view and got an error. Due to the same logic, you’re unable to see the task after saving

[gerardheij · Accepted solution]

Hi Experts, 
I raised a ticket with Servicenow and  they came up with a read only setting on a Dictionary entry  that needed to be removed, see screenshot:

Now we can move change tasks from change-A to change-B.
Thank you all!

Regards,
Gerard.