Disable the Security Update: MFA Implementation pop up at the top of instance

[Jyoti Tripathi]

After Yokohama upgrade we are getting a pop up as "Security Update: MFA Implementation
To enhance the security of your instance, we'll enable Multi-Factor Authentication (MFA) for all users performing non-SSO login in the instance. For more information, see MFA implementation Guide."

Please help how we can disable this.

[Ankur Bawiskar · Accepted solution]

@Jyoti Tripathi 

set this property glide.authenticate.multifactor.enforcement.acknowledged as true and the message will be gone

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Robert H]

Hello @Jyoti Tripathi ,

To disable the message shown for admins you need to set the following System Property to true:

glide.authenticate.multifactor.enforcement.acknowledged

To disable the message shown to end users about completing the MFA setup when they log in, set the following property to false:

glide.authenticate.multifactor.enforcement.show_user_info_message

Before dismissing the messages please make sure you are familiar with and prepared for the MFA enforcement process. You can find more details about it here.

Regards,

Robert

[Randheer Singh]

Hi @Jyoti Tripathi 

The MFA FAQ KB has all the details.
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1709783#mcetoc_3c_user_commun...

Thanks, 

Randheer

[Dlam]

Thanks for the link.

We already mandated Okta as the MFA for logging in our ServiceNow instance, and I see in the KB that

ServiceNow platform, out of the box, supports it.

Are there any further actions required, apart from updating the value of the system property glide.authenticate.multifactor.enforcement.acknowledged to avoid confusing users?

Much appreciate your advice.