Flow Action Insertion issue in Vancouver
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‎11-29-2023 11:15 PM
Hello,
Our instance was just upgraded from Utah to Vancouver.
The following issue was discovered in flow designer:
1. When we try to add actions to a flow, the actions aren't put in effect if the flow has RITM stages.
2. If we remove the RITM stages from the flow & try again, everything works properly.
So, whenever we want to update/add an action in the flow, we must first remove the RITM stages.
Previously, it was not seen in the Utah release.
I have yet to discover the root reason.
Anyone with a solution will be greatly welcomed.
Thank you in advance.
Note : Flow only has 20 actions.
Regards,
Abhishek D
Abhishek Dalvi
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‎11-29-2023 11:22 PM
Hi @abhishekdalvi ,
Seems to be post upgrade issue, better to connect with ServiceNow via raising HI Ticket.
They might help you to assess logs and find if some dependency is missing/not updated.
Thanks and Regards,
Rahul