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Flow Action Insertion issue in Vancouver

abhishekdalvi
Tera Guru

Hello,

Our instance was just upgraded from Utah to Vancouver.

The following issue was discovered in flow designer:

1. When we try to add actions to a flow, the actions aren't put in effect if the flow has RITM stages.

2. If we remove the RITM stages from the flow & try again, everything works properly.

 

So, whenever we want to update/add an action in the flow, we must first remove the RITM stages.

Previously, it was not seen in the Utah release.

 

I have yet to discover the root reason.

Anyone with a solution will be greatly welcomed.

Thank you in advance.

 

Note :  Flow only has 20 actions.

Regards,

Abhishek D

Regards,
Abhishek Dalvi
1 REPLY 1

Rahul Talreja
Mega Sage

Hi @abhishekdalvi ,

Seems to be post upgrade issue, better to connect with ServiceNow via raising HI Ticket.
They might help you to assess logs and find if some dependency is missing/not updated.

Please mark my response correct/helpful as applicable!
Thanks and Regards,
Rahul