REST API w/Python for SENDING PUT/POST for assigning ticket to myself

[DavideT]

Hello everyone,

I am new to the community, sorry if I mismatched the board.

I am new to snow api environment. I am currently working on getting ticket table via get (python requests).

I wonder if you can write just a sample snippet for assigning incident number xxx to myself via API.

Thank you a lot in advance.

Davide

[AshishKM]

Hi @DavideT ,

Do you have http post method for “Assigned Me” , which api method you are using REST or Table. Seems like you are trying a post call to ServiceNow. 
-Thanks

AshishKMishra

[DavideT]

Hello,

Working with Service-Now REST API. I need to assign certain incidents to me. I wonder if anyone could help with service-now REST API ("put" api I guess).

I need an example for assigning a given incident to myself.

Thank you!

[DavideT]

Imagine a new incident is created by another group and it has state 'Assigned' just because it is addressed to my Group.

I need to assign it manually to me, so that it changes state to 'In Progress'.

I do it by clicking the 'assign to me' button in the service-now portal.

I need to perform it via API.

sys_action is assign_incident_to me, as per example extracted from browser network info:

sys_target:

incident

sys_uniqueName:

sys_id

sys_uniqueValue:

xxxxxxxxxxxxxxxxxxxxxx

sys_displayValue:

INC0226864

sys_titleValue:

MIROPLMNF03 - Memory Usage Linux

onLoad_sys_updated_on:

2023-11-18 07:15:26

sys_row:

0

sys_modCount:

3

sys_action:

assign_incident_to_me

thank you

[DavideT]

I get this error