Forms Task (Content) Did you create a favorite for the Problem record?

SDessin
Kilo Contributor

‎01-13-2025 11:06 AM

Did you create a favorite for the Problem record? I did create favorites for problems. However, validate task still comes up as failed. Any suggestions?

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Viraj Hudlikar
Tera Sage

‎01-14-2025 12:03 AM - edited ‎01-14-2025 12:05 AM

Hello @SDessin 

 

Did you followed proper steps which are told? Name which is told to create favorites is same as instructed?
If yes and you feel its proper, then you can raise a case over now learning portal by giving information and they will rectify it and get your task validated from backend. You can proceed with another task meanwhile.

 

Also, you can follow this thread which seems similar to question Solved: Forms task in Simulator - Welcome to ServiceNow (C... - Page 2 - ServiceNow Community

If my response has helped you hit helpful button and if your concern is solved do mark my response as correct.

 

Thanks & Regards
Viraj Hudlikar.

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