Hibernating PDI

Remdev
Tera Contributor

3 weeks ago

Hi, my PDI is part of those affected by the infrastructure problem. I have been refreshing my dev page for the past 2 days, and it is tiring. I would like to know if I will be notifed my mail once the problem is fixed and the PDI is back online. Thanks 

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10 REPLIES 10

AndersBGS
Tera Patron

3 weeks ago

Hi @Remdev 

 

Have you read the article linked in the top banner: https://www.servicenow.com/community/developer-blog/incident-developer-site-restored-and-pdi-availab...

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

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Remdev
Tera Contributor
In response to AndersBGS

3 weeks ago

Yes, I read the article. I just wanted to know if I'll be notified by mail that the instance is up, but I wasn't. Thanks for your assistance 

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Tanushree Maiti
Tera Patron

3 weeks ago

Hi @Remdev 

 

ServiceNow Support team is working on it to resume all affected PDI 

Please refer:  Incident: Developer Site Restored and PDI Availability Issues

 

Since 23rd July'26 morning , many community members also  reported the same.

 

Wait for some time. At some certain interval Refresh the instance from developer portal.

Do not worry. It would be working as before.

 

Wait for some times. From Developer portal Keep refreshing .

 

There is no support available for PDI .

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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Remdev
Tera Contributor
In response to Tanushree Maiti

3 weeks ago

Thank you for your reply. The instance is up and I've been able to use it

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