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10-17-2023 04:01 PM

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10-20-2023 10:24 AM
Hi @Shyamala ,
Are you taking about this(Highlighted in yellow) : this is not a navigation , its a instance details , blocks highlighted are the different navigation option All, Favorites, History etc..
These are then configured here as unified navigation in Next experiance polaris
Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025

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10-18-2023 12:36 AM
Hi @Shyamala ,
These are unified navigations, OOB its read only and wouldn't recommend to change , you can configure/create one for your use case .
Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025
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10-19-2023 02:13 PM
Hi @Hemanth M1,
We can change from All to Service Management, Under System Prperties.
Sys_properties.LIST --> Make the polaris UI as False.
Regards,
Shyamala.

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10-20-2023 10:24 AM
Hi @Shyamala ,
Are you taking about this(Highlighted in yellow) : this is not a navigation , its a instance details , blocks highlighted are the different navigation option All, Favorites, History etc..
These are then configured here as unified navigation in Next experiance polaris
Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025