The CreatorCon Call for Content is officially open! Get started here.

Incident query business rule

jhansi28
Tera Contributor

Hi Team.

 

After Vancover upgrade in incident query business rule below code is added.I am confused whether i can merge the below code in customzised version or not.can someone help me to understand this one.

where can i found this role.I dont see the role in the system i am confused whether to merge or not?

        // Responders should be able to access all incidents
        if (gs.hasRole("sn_sow_srm.srm_responder")) {
            return;
        }
2 REPLIES 2

Sohail Khilji
Kilo Patron

Hi @jhansi28 ,

 

This role is for service operation workspace if your using it. You  can merger if if you wish to... make sure to test it once done 

!


☑️ Please mark responses as HELPFUL or ACCEPT SOLUTION to assist future users in finding the right solution....

LinkedIn - Lets Connect

HUB_RL
Tera Contributor

The "sn_sow_srm.srm_responder" role appears to be something that was introduced as part of the Washington DC Patch 1 fix for PRB1730997. You can review the full details here: https://docs.servicenow.com/csh?topicname=washingtondc-patch-1.html&version=latest

 

I came across this same question as I was upgrading. I just merged and moved on.