Incident query business rule

jhansi28
Tera Contributor

‎03-20-2024 03:10 AM

Hi Team.

 

After Vancover upgrade in incident query business rule below code is added.I am confused whether i can merge the below code in customzised version or not.can someone help me to understand this one.

where can i found this role.I dont see the role in the system i am confused whether to merge or not?

        // Responders should be able to access all incidents
        if (gs.hasRole("sn_sow_srm.srm_responder")) {
            return;
        }
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Sohail Khilji
Kilo Patron
Kilo Patron

‎03-20-2024 03:15 AM

Hi @jhansi28 ,

 

This role is for service operation workspace if your using it. You  can merger if if you wish to... make sure to test it once done 

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HUB_RL
Tera Contributor

‎06-14-2024 03:52 PM

The "sn_sow_srm.srm_responder" role appears to be something that was introduced as part of the Washington DC Patch 1 fix for PRB1730997. You can review the full details here: https://docs.servicenow.com/csh?topicname=washingtondc-patch-1.html&version=latest

 

I came across this same question as I was upgrading. I just merged and moved on. 

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