Instance is offline

[Explore Service]

Hi All,

Any idea regarding personal instance. I used to login everyday for some POC but Personal instance is offline.

[AndersBGS]

Hi @Explore Service ,

I have seen on the community that several users have reported this issue lately. As you also might know, there is no support available from ServiceNow in relation to PDIs, hence you're limited to two options:

1. Wait - it should come online in some time.
2. Release your instance and request a fresh installation. This is off course last way out based on how much development you have done in your PDI.

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

best regards

Anders