Is it safe to add custom fields directly to the Catalog Item table?
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48m ago
HI everyone~!
Main purpose: I want to add additional information to each catalog item (similar to taxonomy topics), so that I can use them as facets in AI Search.
Why not use taxonomy topics: Although multiple taxonomy topics can be assigned to a single catalog item, only one of them is indexed by AI Search and be used as facets.(I hope my understanding is wrong.)
Here are two ways .
A: Create a new table that extends the Catalog Item table.
B: Modify the Catalog Item table.
question: which is the best pratices ? (Will this cause issues when ServiceNow is upgraded in the future?)
NEED HELP !!
Please mark my answer as correct and helpful based on Impact.
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