Once SLA is completed. It should not create other SLA record

[vivek11]

Hi team Please help me Need condition, Once SLA record is completed it should not create same SLA record

[Vishwa Pandya19]

Hello, 

You can create a before insert BR on the SLA table. 
It should check whether an SLA already exists for a particular record. If yes, then check whether the state of the SLA is completed. If Yes, then it should abort action.

If my answer has helped you in anyway please mark it as correct or helpful.

[Jaspal Singh]

Hi Vivek,

You need to adjust the Start conditions & Stop conditions accordingly for the SLA definition accordignly.