OTM OT Excel SGC Import Task - No Save Button in Industrial Workspace

[OP2]

Hello Community, 

I am hoping someone else can help confirm the same issue I am facing in two separate instances of ServiceNow Australia, both Patch 1 and 2 in both Edge and Chrome.

Plugins Required - Operational Technology Manager (Contains required dependency for Service Graph Connector for Excel)

Confirm Permissions - Service Graph Connector for Microsoft Excel • Australia Operational Technology Management • Docs | S...

Steps to reproduce issue - If permissions were granted remember to log out and log back in. 

-Navigate to Workspaces > Industrial Workspace > List View > OT Excel - SGC Import Task > All
-Click the New Button

???Do you have a Save button???

There use to be a Navigation Menu item for sg-ot excel stagging table but that was removed long ago so you have to access the table via the .list command, you can still get to the sg-ot-excel imports in the Navigation Menu

I can confirm access using ot_excel_staging.list to perform a test upload into the staging table (once the below date formatting is corrected)

I can confirm the OOTB OT Excel SGC Templates have formatting errors that did not previously exists with the Date Columns due to initial attempt errors

I can complete the Import to see the Validation State of Pending Validation but the buttons are missing to Perform Validations prior to Scheduling the Import. (Same issue in Default View and Workspace View)  This was also removed as ServiceNow wants you to use the Import Task in the Industrial Workspace but wanted to include this for additional information.

After recreating the issue and testing in my own PDI, I released my Australia build to get an older version for testing and after seeing the waiting list have been attempting to get a new instance through the waiting list or requesting a new Australia build which does not state has a waiting list but is failing  to generate as the older releases are not currently/readily available. 

Is anyone else able to confirm the same issue on Australia Patch 1 and 2 and/or confirm on a non-Australia patch that it is still working as intended.  

I did not find any relevant changes in release notes that would impact this functionality. 

[OP2]

I have requested several updates and have yet to hear back from HI Support.  

I wanted to post my latest finding to share with everyone

It appears to have something to do with the Industrial Process Manager, a Dependency for OT Incident Management

After installing both OTM and OT Incident Management I uninstalled OT Incident management and had the same issue, no Save Button on the OT Excel SGC Import Task Form.  

I then ran a repair on OTM and had the same issue.

However, after uninstalling Industrial Process Manager and leaving only the OTM Plugin installed, the Save Button was visible on the OT Excel SGC Import Task Form.  

I will post an update once I learn more regarding this issue.

[OP2]

Just wanted to share current update

I am sill waitlisted for a new Zurich PDI 🙂

HI Support is reviewing and should have an update soon.

Hope everyone has an excellent 4th of July weekend! 

Happy 250!