Hi @abangjackson414 ,
Yes, based on recent ServiceNow Community discussions, this appears to be a wider PDI infrastructure issue affecting multiple developers.
The ServiceNow Community team has shared clarification from the PDI team that new software installations across the PDI server infrastructure have temporarily caused several instances to go offline. The affected instances will remain unavailable until those installations are completed.
ServiceNow's PDI documentation also explains that instances may become unavailable during infrastructure maintenance.
Since your PDI has been offline for four days, I would recommend waiting for the PDI team's infrastructure work to complete. Unfortunately, there is no confirmed recovery timeline for your particular instance.
Hopefully, your PDI will be restored soon without losing your existing work.
Hope this helps! If this resolves your issue, please mark the response as helpful and accept it as the solution.
Regards,
Sandesh Powar
ServiceNow Rising Star
