Please save your work and release the current instance by the end of next week.

[jshill42]

How do I release my instance?

Can I request a new instance when I figure out how to release me current instance?

Thank you

[Dr Atul G- LNG · Accepted solution]

Hi @jshill42 

If you dont want to take back up then , login in to developer.service-now.com

Click on your profile

else

Take backup of your update sets first. 

[Ehab Pilloor]

Hi @jshill42,

 There are lots of similar cases happening in recent days. Better take backup of your update sets and release your current instance. You can import all those update sets in your newly requested instance. Do it as early as possible. My friend lost his instance without getting backup update sets. 

You can refer the following Community question also: https://www.servicenow.com/community/upgrades-and-patching-forum/servicenow-emailed-me-saying-that-i...

If you found my reply useful, please mark it as solution/helpful.

Thanks and Regards,

Ehab Pilloor

[Simon Hendery]

Hi @jshill42,

1. Login at developer.servicenow.com

2. Click on the options in the top-right corner. That will bring up the choices displayed in the screenshot provided here by @Dr Atul G- LNG.

3. After you've chosen the release option, you'll be asked if you want a new instance.

All data on your current PDI will be lost, so as @Dr Atul G- LNG mentioned, backup anything you'd like to keep before releasing the instance.

[AndersBGS]

Hi @jshill42 ,

From https://developer.servicenow.com/dev.do you can both release your current instance and request a new instance.

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders