PDI not waking up

[Scott Nolan]

My PDI (dev183528) will not wake.  I get  prompt to report it.

[Dr Atul G- LNG · Accepted solution]

Hi @Scott Nolan 

If it take more time, better to release this PDI. There is no support available for PDI. 

[Rajdeep Ganguly]

As an AI, I don't have the ability to directly interact with ServiceNow instances. However, I can provide you with steps to troubleshoot this issue:

1. Clear your browser cache and cookies: Sometimes, browser cache and cookies can cause issues with loading ServiceNow instances.

2. Try a different browser: If clearing the cache and cookies doesn't work, try accessing your instance from a different browser.

3. Check your internet connection: Make sure you have a stable internet connection.

4. Report the issue: If none of the above steps work, you can report the issue to ServiceNow. To do this, go to the developer site and click on the "Manage > Instance" option. From there, you can report the issue.

5. Wait: Sometimes, instances can take a while to wake up. If you've reported the issue, wait for a response from ServiceNow.

Remember, PDIs are personal developer instances provided by ServiceNow for learning and testing purposes. They are not meant for production use and can sometimes be unreliable.

nowKB.com

[Simon Hendery]

"As an AI ..." Please don't simply copy and paste responses from ChatGPT here. Much of what you've supplied is wrong and/or unhelpful.

[Mark Roethof]

Hi there,

The only thing you can do is wait and hope your instance comes back online. Else no other way than releasing it and requesting a new one.

Its just how it is. Unfortunately these free PDIs come without any form of support.