PRB1769845 - Xanadu Release 4

[Karl F-V]

Hi we have recently upgraded to Xanadu Release 4 and identified the same problem is still occurring although was down to be resolved. Is anyone else having the same issue and any possible solutions logged with SN as well.

PRB1769845 

An email report has two attachments, one with the data and one with an error

- The user creates a scheduled report with a 'run as user' set who is a non-admin user and doesn't have access to the report. However, the user has access to the actual data the report is querying. The user selects 'Execute Now' and there is an email triggered with two attachments, one that says 'Access to this content denied based on report_view ACLs.', and the other with the data.

[Mark Manders]

Is this on Platform Analytics or on the old scheduled reports?

I have issues with it on Platform Analytics and was told that it would be fixed on Yokohama. My advise is to report it directly to NowSupport again to let them know it's not fixed, even though they said it was.

[Karl F-V]

Hi This is the scheduled reports, I've logged with ServiceNow so will see what they come back with, just wondered if anybody else had already raised and perhaps had a work around !