Recurring ServiceNow University Login Issue – MFA Email Missing

Laveena-Agarwal
Kilo Sage
2 ACCEPTED SOLUTIONS

GlideFather
Tera Patron

Hi @Laveena-Agarwal,

 

i remember an announcement that there were issues with sending the MFA token to emails. But after that I have used it several times, if you want to be sure, add a MFA authentication by an app. It's faster and never been problems with that as I remember...

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No AI was used in the writing of this post. Pure #GlideFather only

View solution in original post

Laveena-Agarwal
Kilo Sage

This is not a ServiceNow issue; actually problem is with my email.

Closing the thread.

View solution in original post

3 REPLIES 3

GlideFather
Tera Patron

Hi @Laveena-Agarwal,

 

i remember an announcement that there were issues with sending the MFA token to emails. But after that I have used it several times, if you want to be sure, add a MFA authentication by an app. It's faster and never been problems with that as I remember...

_____
No AI was used in the writing of this post. Pure #GlideFather only

Laveena-Agarwal
Kilo Sage

This is not a ServiceNow issue; actually problem is with my email.

Closing the thread.

Dr Atul G- LNG
Tera Patron

Hi @Laveena-Agarwal 

SN has stopped the MFA ON PDI process as of 9th January, so the PDI free-form MFA, one yoy reset PDI, it is no longer required.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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