Recurring ServiceNow University Login Issue – MFA Email Missing

[Laveena-Agarwal]

This same issue occurred last month as well:
https://www.servicenow.com/community/upgrades-and-patching-forum/servicenow-university-login-issue-m...

[glideFather · Accepted solution]

Hi @Laveena-Agarwal,

i remember an announcement that there were issues with sending the MFA token to emails. But after that I have used it several times, if you want to be sure, add a MFA authentication by an app. It's faster and never been problems with that as I remember...

[glideFather · Accepted solution]

Hi @Laveena-Agarwal,

i remember an announcement that there were issues with sending the MFA token to emails. But after that I have used it several times, if you want to be sure, add a MFA authentication by an app. It's faster and never been problems with that as I remember...

[Laveena-Agarwal · Accepted solution]

This is not a ServiceNow issue; actually problem is with my email.

Closing the thread.

[Dr Atul G- LNG]

Hi @Laveena-Agarwal 

SN has stopped the MFA ON PDI process as of 9th January, so the PDI free-form MFA, one yoy reset PDI, it is no longer required.

[Laveena-Agarwal]

Hi @Dr Atul G- LNG This issue was reg MFA email while logging in ServiceNow university but later I discovered that there are issues with my email 😞