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03-04-2025 07:02 AM
Hello Everyone.
Not sure if this is the right forum for this question but I'm hoping someone can direct me down the right path...
I would like to refresh my DEV environment with a clone of Production as DEV got a bit messed up over the years. However, I have in-progress update sets in DEV that I really don't want to lose. Can anyone tell me how to refresh DEV without losing my work?
Any advice would be greatly appreciated.
Maria.
Solved! Go to Solution.
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03-04-2025 07:05 AM - edited 03-04-2025 07:08 AM
Hi @Maria20 ,
When you request for a clone, you have an option to select Preserve in Progress Global Update sets for the last 90 days. Please find the screenshot below:
You can also export XML and move to a different instance but the above option exists while cloning.
If my answer helped in any way, please mark it as ✅Correct & 👍Helpful.
Regards,
Mahathi
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03-04-2025 07:05 AM - edited 03-04-2025 07:08 AM
Hi @Maria20 ,
When you request for a clone, you have an option to select Preserve in Progress Global Update sets for the last 90 days. Please find the screenshot below:
You can also export XML and move to a different instance but the above option exists while cloning.
If my answer helped in any way, please mark it as ✅Correct & 👍Helpful.
Regards,
Mahathi

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03-04-2025 07:09 AM
Thanks so much, Mahathi! I didn't even know this was an option! 🙂
Have a great day!
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03-04-2025 07:10 AM
Aha... correct this is added latest and I am still using old-school standards.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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03-04-2025 07:06 AM
Hi @Maria20
Best i to take the update set up back up and then clone it. Else you will loss all changes/ work.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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