My PDI is not coming up , please help , urgent!
My PDI is not coming up , please help , urgent!
My PDI is not coming up , please help , urgent!
Hello, everyone. I'm investigating about the Triple DES (3DES) Encryption Deprecation. The documented way to identify if CLE is Legacy or Starter is described on the following KB: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=K...
How to make sure you are not a difference to the same person who has been a difference to the same day as well to make a difference to the same day as well as a great time in on this device to comment with the first time I have
Hello everyone, It may seem like a rookie question, but I still couldn't find the right box to tick I need to assign users - colleagues from the same organisation - registered in SN Support, to be able to open / monitor Hi-Cases for various Customer...
Hi Team, Post washington upgrade, the communication task doesn't loads in workbench, can see these being created in backend though. Can advise or suggestion why it is so.Thanks
After Upgrading from Washington DC to Xanadu Patch 6, Incident Communications Tasks disappear on SOW and MIM workbench.
Good day! What's the best practice nowadays about who can login (ServiceDesk) while the instance is going through an upgrade? Can SD log in and view tickets but advise not to do a ticket update? Can we lock users out while upgrading? Thank you!Enriq...
Hi Team, We are on the Washington DC release, and we have around 5 domains in the instance. Our requirement is to clone a specific domain without impacting the other domains. Please let me know if there is any OOTB functionality available. If not, wh...
1.Goto Filter Navigator -> Emails2. Open any Existing email4. Click on 'Preview Email'5. The Company Logo (left hand Top corner) and Service Now Logo (Right hand Top corner) are missing.
Hi Community,I need to Choose the MID Server OS for making the Cluster.I need to know the Best Practices and the Recommendations as well,So first is Choosing the Linux Distributionas I am Currently Confused like which OS Config is best for us, as we...
Hi Team, When we are trying to schedule an upgrade(using the button in the portal), the system is redirecting to suport.servicenow.com. However, it says "Sorry, you cant login with this service now ID" - <not_authorized.do page in the URL> Can you pl...
Hi Team,In my organisation some script includes are using GlideEncrypter API, as we know this API is deprecating, to alternative to this API i modified some part of code, but still it's not working. Can any one please check and let me know my mistake...
After upgrading to Xanadu, I encountered an issue where some fields become empty when performing an EasyImport from Excel into an existing table.Although the Excel file contains data in these fields, the imported records have blanks. Some column labe...
Has anyone else noticed an issue in Xanadu where extending or reducing a Resource Plan disassociates existing actuals (expense lines) from the Cost Plan that is tied to the Resource Plan. We have found that an existing Resource Plan that had actual...