Hi! Does anyone know how we can address the security center critical updates below. There are 2 critical updates, due,1. GlideEncrypter()2. 3DES decryption What is the next step to address this? I have ran the instance scan and identified where these...
Hello ServiceNow, My instance dev193447 has been reclaimed please claim it back as I have codes and multiple data of last 3 year is stored in my PDI there.Please Servicenow, please claim it back.
Hi ServiceNow Community,I'm reaching out to see if anyone else has encountered a specific issue after upgrading from the Washington to Xanadu release. When creating a new knowledge base article in the Service Operations Workspace, the article body is...
Currently testing Xanadu on test server and encountering a new error when creating a WO via the mobile app. Technician preference has already been added to WOxxxxx... Deleting the preference from the account resolves the issue but wondering is there...
In Servicenow MID Server Status is Down and one unresolved issue is MID Server failed to upgrade then Restart the server , after MID Server status is Up but still showing MID Server failed to upgrade issue , Then after I clicked on the 'Upgrade MID'...
How long does it take to upgrade a developer instance , I have started it an hour back and its upgrading , its upgrading to Xanadu patch 4 I guess
Creating an intuitive and user-friendly service portal can significantly improve user satisfaction. What are your best practices for designing effective service portals in ServiceNow? Share tips on layout, widgets, and enhancing the user experience.
My PDI is not starting, it keeps saying Offline. I tried refreshing but still no luck. I have a lot of work there which I need. Please let me know if there is a Solution
Good day my fellow ServiceNow enthusiastsI would just like to ask if our company will be charged/billed if I activated ITOM Visibility plugin in our Demo instance?Thanks!
Hi ,could you please help me why my xanadu instance goin offline. I worked with this instance yesterday and when I logged in suddenly it showing offline. after refreshing also it is not get activated .
Hi Team, Currently my snow instance status is in offline. How can I get back to online, please help me out. Thanks!!
Hi, i would want to get information about: What are the current backup policies for the application data?What archival process is in place for the application data?
I am in the process of migrating all our Performance Analytics to Platform Analytics on a subprod of course. However, we have 100s of homepages that are still active. I understand the Homepage deprecation tool is used to identify homepages and give y...
In Vancouver patch 3, the activity streams in the Agent Workspace and Service Operations workspace, the emails sent are not being visible. Where as for the same incident opened in the platform view, it shows up the emails. However, in Vancouver Patch...
Hi Community,I am planning for a update of my instance in 2025 and 2026.I am struggling with the EOL date of my current instance, Xanadu. Do you have any idea how ServiceNow determine the EOL time?I have seen a statement that Ideally the end of life ...
