PDI Offline

Hi ALlMy PID (dev199646)  is offline for 2 days.  Can you help me to make it back online? Thank you.

Alternative for Window.Open() in Angular services

Hi Team, I am working for on virtual agent application. As part of best practice we cannot go with the below client contraoller.window.open().which angular service will help me as an alternative for window.open()?????when i was going through the code...

ITSM Integration

Hello, I would like to integrate service now with instances to the eaton vcom platform, any ideas on this topicThanks you

Xanadu official release

Hi Team, Can you please confirm when is Xanadu version of ServiceNow is releasing officially ? RegardsB Siva Teja

Agent Workspace

I wanted to know if Agent Workspace is deprecated or not in Washington dc? If deprecated, can someone please share a detailed link of it?As I can see its still there and there is no relevant link related to Agent Workspace deprecation.

Is Agent Workspace has been deprecated or replaced with other name?

I'm trying to find an Agent Workspace Fundamentals, Implementation, Administrator Configuration, Notifications but unable to find it neither in Now Learning portal nor in ServiceNow Documents. Is it deprecated or the titles has been replaced with any...

Script to check the Mid server status is up and running after the patching activity is completed.

Can we configure a script to check after the completion of the patching activity of Midserver,  is up and running can info be shared to other system as an automation, please help me understand if this can be achieved if can, how can it be achieved. 

Xanadu SPM Use Rights

Anyone have the link for SPM Use Rights?  Preferably Xanadu or the latest version available.  Thank you

Post Washington Upgrade, not able to commit the Update set

Post Upgrade to washington, we are unable to commit any update set. Receiving error as : Canceled update set commit because update set contains records that you have not been granted access to view because they are in a different scope The update set...

how to get the open incident count per processor

Open a file

Is there a way to open a update set which is moved , migrated(stash) to other environment? 

Upgrade Preview in Upgrade Center, how does it work??

Looking at Upgrade Preview.  We click GO, get a list of "skipped" updates.  Then you can set your resolution here. OK, everyone knows that part...It's documented everywhere...My question is:  What happens now. You have a list of updates that you reve...

How to see SN planned changes (about patch, upgrade,..) in the customer instance backend?

ServiceNow is creating their own change requests. We are replicating them customer's instance backend (manually) so that we can see it in our calendar all - internally planned changes + those planned by SN to avoid conflicts.Is there a way how to han...