reg-platform user
cannot able to impersonate platform user
Forum Posts
Resolved! Information required on Health Scan
Hello Everyone, I was going through the documentation related to Health Scan, which seems to be quite useful diagnostic tool to check the health of our instance. But am unable to find more information related to it apart from this article:https://doc...
integration Question- httpclient.HttpException: Session contains no certificates - Untrusted
HiI am trying to reach the endpoint with post method. i see the error :Request not sent to uri= https:/************/oauth?grant_type=client_credentials : org.apache.commons.httpclient.HttpException: No issuer certificate found for*************.com.i ...
Building a Tracker of users who has viewed or downloaded a Document/attachment and notify a group
I have created a table in effort to build a container for documents for a particular team. What im trying to accomplish is create a tracker on each document that is clicked on by a user is tracked as "viewed" or "downloaded". I want to be able to als...
Servicenow
How to add External library in the UI Action?
ServiceNow version Upgrade
We received an upgrade notification that we are required to upgrade to Washington DC due to the Xanadu release in Sept 2024. However, we have decided to upgrade to Xanadu but there are no release notes to be found? Every time we will upgrade to one v...
Make a button on Service Portal for saving drafts
Hi all, I am in the middle of upgrading to Washington DC and have seen this really cool feature to Save as Draft option. However, I want to make a button or a drop down on my Service Portal so that all users can click on it and look at their drafts. ...
ServiceNow from Mobile Browser same as desktop
Hello All, Is there any way we can access ServiceNow through a mobile web browser? I have tried using it on my iPad and it works fine, but I would like to have the same experience on a mobile browser. Any suggestions?
Upgrade Plan generating "SNC apps must be registered before upload to AppRepo" error
This is our first time using the Upgrade Plan and encountering issues when building it out. All skipped records have been reviewed and addressed accordingly. When attempting to build the upgrade plan the aforementioned error is shown (see screensho...
Resolved! ACR Account Recovery
How do I test this plugin glide.sso.acr.enabled in my PDI ?
Servicenow
api.controller = function() { /* widget controller */ var c = this; function s2ab(s) { var buf = new ArrayBuffer(s.length); var view = new Uint8Array(buf); for (var i = 0; i != s.length; ++i) view[i] = s.charCodeAt(i) & ...
Resolved! CAD exam in Utah version or DC version. Which is better
Will it be better to write the CAD exam before 15th July 2024 with Utah version or write it after 30th July in Washington DC. Also when will we have Delta for both cases. Which one will be more beneficial. Actually I have completed the CAD exam path ...
Resolved! ServiceNow Patching VTBs
Hi all, Every time ServiceNow schedule a patch we get a VTB created automatically in our instance. Is there a way to set who the owner of that VTB should be and who should be group members? The owner seems to be set at random and I can't find how to ...
After enabling 3DES password deprecation, is their a way to revert it?
Hello,If you already have enabled the 3DES deprecation, do you know of any way to revert it?I tried checking it in the documentation, I cannot find of any method aside from contacting HI-support about it. Is there another way around it like just chan...
Resolved! What to fill on the "Backup plan" field on the Change request form as part of Upgrade?
We are upgrading to San Diego. We have been asked to create a CHG record for the same and need to fill the planning section. Question - What to fill in the backout plan field? One of the question asked during the CAB was, what if the upgrade failed ...
