View ServiceNow Version without Stats.do
I do Not have access to stats.do, nor admin access. How can I view what ServiceNow version our company is on?
Forum Posts
How to test negative scenarios using ATF test case
Hi,We have a test case to check portal user should NOT able to click on a button if time period passes in a list view in service portal.How can we complete the test case PASS successfully with this scenario?
Resolved! Conflicts with no priority after upgrade
We have just upgraded our DEV environment from Tokyo to Vancouver and in the upgrade conflicts list we found that we have more than 2000 entries with no priority. Has anyone seen this already and knows how we should handle them?If it can make any dif...
How to style Contextual app Pill in Washington DC vs Utah
Hi folks, Since the upgrade to Washington DC from Utah, I've noticed the Context App Pill has become narrower that certain number in long labled table like Human Resources no longer shows properly as opposed to Utah where full number displays. e....
Mid Server Upgrade Failure, Fails @ Deploy Binary Files
Hello, Has anyone encountered, resolved, or have any recommendations for how to resolve this issue:Short description: Mid Server failed to Upgrade Failed at the "Deploy Binary File" Stage - pic attached Things I've checked:Restarted service, didn't...
Resolved! How to apply prefrence changes in the environment
Hi Community,i have requirement like after Washington upgrade user preference is disabled.when i enable the property, its applying only in my system. it should apply on entire environment who all want to use.by enabling this property related list wil...
servicenow version up
hello,After the upgrade of the servicenow version, a reminder message appeared. How can I permanently turn off this message in this environment and no longer pop up this message.thank you !
Upgrade Details capture in updateset
Hi,I was trying to capture in an update set my comments and resolution in the Upgrade Details but I don't know why some or most of the updates I made wasn't captured in the update set. Out of 500 records from Upgrade details table only 5 was captured...
What are the Washington DC new or modified features for business users and end users and ITIL users
Hi,I would like to the new or modified features for business users like ITIL or scrum users or portal or End users in Washington DC release in ITSM, HRSD, SPM, Now platform.I listed few of them like, "save as draft" button on catalog items in portalL...
After the latest Washington Patch Hot Fix 2 update, Release managers no longer can create release
After the latest Washington Patch Hot Fix 2 update, Release managers no longer can create release. Error message: "Part of the query on rm_release has been ignored because of read security rules on rm_release.sys_class_name" (screenshot attached) As...
Resolved! ui Action Condition not matching
HI Team ,in incident form i need to display ui action, with bello query encoded query : caller_id=ec4b0a281b18ca103916c88b274bcb26^correlation_idSTARTSWITH1PR0^sys_updated_by!=System Administrator^short_descriptionSTARTSWITHSocial Impersonation^ORsho...
ServiceNow dev URL redirecting to the Prod
Hi All,Team is facing an issue with Dev instance URL, when i try to log into the dev system its redirecting to the prod instance.and even when i use the /sp its redirecting to the same prod instance.
Help with Upgrade Plan to upgrade the instance to Utah
Hi, I have issues with the Upgrade plan. When I built the Upgrade plan, received the following errors. 1) Global Customizations are not added due to 'Duplicate application name found in application files'2) Version already exists - Please update the ...
How do you manage ServiceNow license in different instances keep it under compliance?
What are the procs and cons of subscription management? How do you ensure proactive control on Licenses?Anyone has suggestions related to managing user Licenses ?
Best practice to be in ServiceNow License Compliance in SN instances
How do you manage ServiceNow license in different instances keep it under compliance. What are the procs and cons of subscription management? How do you ensure proactive control on Licenses?Anyone has suggestions related to managing user Licenses usi...
