User Activity
07-09-2018
How can I grab the active directory user ID to create their account in SN the first time they visit WITHOUT having to type it in first? As it is now, when someone goes to an instance for the first time, they must provide their AD user ID and then SN ...
09-13-2017
My question is, HOW do I add an approver without having to manually create multiple fields for the workflow to trigger off of for the dozen offices that have to approve one request? I'm missing a step. The form or variable will be but only three ques...
06-10-2017
I'm a novice in ServiceNow.So we have two sites that have their own vanity URLs, ABC.COM and DEF.COM for example, that currently reside on SharePoint. We'll be moving them to a single ServiceNow instance. How can I process these URLs to their respect...
05-27-2017
Colleagues,I have about 4000 documents (PDFs) from scans years ago, and I have them in a KB. How can I search their contents since they are images? Can SN search PDF contents within a KB? I have the KB search in a portal page. I entered "five years" ...
10-22-2014
How can I make it so non-admins can approve user access requests? I want a specific group to only approve pending users without having to admins to do it. Any suggestions?
