Hey everyone, I'm wondering if the SNC class functions only work on OOTB Business Rules? Reason why I'm asking is I'm trying to mimic the OOTB BR "Close Parent if Required" by making a copy and modifying it to look at "state".  See screenshot below H...

Hi all, I've found that the group members still don't have the edit ability to their on-call schedule even though the "rota_manager" role is granted to the group. I would expect that ServiceNow made it behave this way but haven't found any documentat...