Ability to Disable ServicePoint for Walk-Up User Account
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01-28-2025 04:34 AM
Hello Community,
We have implemented the Walk-Up Experience module to provide an on-site service point for internal customers, where IT issues can be resolved.
Currently, there is a dedicated "Walk-Up User" account that enables functionalities such as check-in, queue management, and experience feedback.
For ServicePoint staff accounts, there is an option to disable the ServicePoint functionality. However, we noticed that this option does not seem to be available for the Walk-Up User account.
Is it possible to enable the ability to disable the ServicePoint for the Walk-Up User account? If not, could someone recommend a workaround or share any plans to introduce this feature in the future?
Thank you in advance for your support!
Best regards,
Richard