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01-28-2025 05:44 AM
Hello Team,
I have HR TASKS under my tasks in this page 'esc?id=hrm_todos_page'
In notifications: I have redirected HRTask to- my to dos page( portal view)
how can I redirect to particular task when I click on the email body HR task number for now the top HR task which is open is showing up if there are multiple HR Tasks in queue. Attaching the screen shot for the same.
Please do let me know how I can configure it.
Thanks in advance
Solved! Go to Solution.

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01-28-2025 06:10 AM - edited 01-28-2025 06:16 AM
@DreamIT You won't be able to navigate user to a specific task using hrm_todos_page ('esc?id=hrm_todos_page'), as this page shows all the tasks which are assigned to the user.
Instead you should include a link of esc?id=hrm_ticket_page&sys_id=<sys_id_of_record>&table=<name of coe> in your notification, where <sys_id> is the sys_id of the record and <name of coe> is the name of hr table where the record lies.
Hope this helps.

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01-28-2025 06:10 AM - edited 01-28-2025 06:16 AM
@DreamIT You won't be able to navigate user to a specific task using hrm_todos_page ('esc?id=hrm_todos_page'), as this page shows all the tasks which are assigned to the user.
Instead you should include a link of esc?id=hrm_ticket_page&sys_id=<sys_id_of_record>&table=<name of coe> in your notification, where <sys_id> is the sys_id of the record and <name of coe> is the name of hr table where the record lies.
Hope this helps.