Hi All,In my instance, I have two tables:User IncidentSoftware IncidentOn the User Incident table, there is a field called "Related Software Incident."On the Software Incident table, there is a related list called "User Incidents."The query is:When a...
Hello Team, ServiceNow is on Intranet. We want to enable MFA(Multi Factor Authentication) alone for one single domain. Is it possible, and how we can do that ? thanks in advance
HI All , i am install Virtual agent, But whenever open Conversation interface guide open, Continue ''button'' Disable Please Suggest to me Thanks
Hi All, I am running the scheduled job we have 1lakh+ records from the 3rd party to fetch so we are using rest message and calling in scheduled job but the issue is it is taking 3 hours to fetch all the records so it that okay to make schedule to run...
If serviceline(selectbox type) is 'D/C HQ Deposit, set field Catalog item(reference type) as - HQ Deposit Management
Hi all Our ServiceDesk need to report on reasons why incidents have been reopened. The reason is saved in the 'additional comments' field, but when I add that to my report, is obviously displays all additional comments. Is there a way to only show th...
Hi! I keep getting this error message. I have seen others posts related to this subject, but none of them help me. I think I have all plugins and properties configured, and it still not working. Do you have any solution?
I'm getting below in payload:I only want array inside [] highlighted in bold and then get array "user_name", "action" and "groups_name" and create task for individual. ANy help please <payload>{"action":"Add to groups","all_groups":"[{\"user_name\":\...
I need to create a RP, where user can add multiple groups for a user or can remove multiple groups for single user.in RP it should have "add" remove" button which should add one line to get user name and group name.how to achieve it.
こんにちは。LINEからOpenID Connectによるログインを実現したいと思っていますが、エラーが発生してしまいます。LINEログインでServiceNow SSOを構成した実績がある方がおられましたら、方法を教授いただけませんでしょうか。【やってみたこと】※LINE Developerにて、LINEログインの構成は作成してあります。ServiceNow側で、SSOプラグインを導入した上で、下記の操作を行いました。IDプロバイダー＞新規 →OIDCエンティティプロファイル＞新規 →OAut...
Is there a way to suppress the inital KB article number provided whenever the agent uses /KB as an action? (or should I?) I've attached here what it looks like- a KB article number is shown and then underneath that, a link to the article is displayed...
I need to create a report that will list all tasks:assigned to Assignment Group A; submitted by a member of Assignment Group AAssigned to Assignment Group A; submitted by a member of Assignment Group B I know I could list out each of the members of t...
Hello Folks,We can create a Standard change template using Standard change proposal. We have requirement to create Standard change template from a Catalog Item. Is it possible, Please suggest.I want to create a catalog item that go should through so...
