add data in slush bucket csm servicenow
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12-11-2024 11:13 AM
We have created a custom table and added it to the related list of customer_contact table.
we have a requirement to add new custom table that contains the Contact and the Location. The Contact will populate from the Contact record when the user hits the Edit Action on the related list.
The Location field is a reference field to the cmn_location table where the Company is equal to the Account that this user is associated with and any child accounts that the user can see. The search list slush bucket after clicking edit buttonshall show the Location , the location and the Account that location is associated with.
The Location field is a reference field to the cmn_location table where the Company is equal to the Account that this user is associated with and any child accounts that the user can see. The search list for the Location should show the location and the Account that location is associated with.
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12-12-2024 11:54 PM
Hey i have added the requirement please help if you know.
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12-12-2024 10:40 PM - edited 12-12-2024 10:40 PM
my requirement :
As the Admin, add a new related list to the Contacts form to hold the locations managed by this contact.
For users that are Contact for Accounts, this new related list will allow AUTS admins to associate which locations for the account, this user can see and manage from a Bold Manitou perspective.
This Related list should only be visible to who can see Monitoring items. This will be defined by a group and is TBD.
This will require a new custom table that contains the Contact and the Location. The Contact will populate from the Contact record when the user hits the New Action on the related list.
The Location field is a reference field to the cmn_location table where the Company is equal to the Account that this user is associated with and any child accounts that the user can see. The search list for the Location should show the location and the Account that location is associated with.
The Location field is a reference field to the cmn_location table where the Company is equal to the Account that this user is associated with and any child accounts that the user can see. The search list for the Location should show the location and the Account that location is associated with.
What i have done:
So i have created a new table and added the field location and contact , but on the contact table in related list when i add this table .(here contact manaaged locations) you can see.
1.here i want the account locations data in edit slush bucket.
2.but currently in the slush bucket its referencing some other data in slush bucket
3.I want the current contacts account addresses to be added in the collection side.
Thanks in advance.
Regards