Amount of Templates that can be created
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04-22-2026 09:28 AM
Hi!
In ITSM, is there a maximum amount of templates an operator can create?
Thanks!
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04-22-2026 10:36 AM
There shouldn't be any limit, but as best practice you can keep it lower for practicality.
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04-22-2026 10:50 AM
Hi @porrasgaby
As such there is no limit on template creation.
To create template , operator must have any of following role:
- template_editor
- template_editor_group
- template_editor_global
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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Wednesday
Hi @porrasgaby
I am not sure where your question is going.
As pointed out by @Naveen20 and @Tanushree Maiti there is no technical limit (other than the database storage..)
However, there is a practical limit - since the templates are stored flat, it very soon becomes unpractical to use them.
I think some kind of category system is long overdue, there might even be the odd idea about this.
If this post was helpful, I would appreciate if you marked it as such - thanks!
Best
Daniel