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Amount of Templates that can be created

porrasgaby
Tera Contributor

Hi!

 

In ITSM, is there a maximum amount of templates an operator can create?

Screenshot 2026-04-22 172608.png

Thanks! 

3 REPLIES 3

Naveen20
ServiceNow Employee

There shouldn't be any limit, but as best practice you can keep it lower for practicality.

Tanushree Maiti
Tera Patron

Hi @porrasgaby 

 

As such there is no limit on template creation.

To create template , operator must have any of following role:

  • template_editor
  • template_editor_group
  • template_editor_global
     
Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

Daniel Oderbolz
Mega Sage

Hi @porrasgaby 

I am not sure where your question is going.
As pointed out by @Naveen20 and @Tanushree Maiti there is no technical limit (other than the database storage..)

However, there is a practical limit - since the templates are stored flat, it very soon becomes unpractical to use them.

I think some kind of category system is long overdue, there might even be the odd idea about this.


If this post was helpful, I would appreciate if you marked it as such - thanks!

Best
Daniel