Approval field need to be set as approved on sc_request
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03-28-2024 12:34 AM - edited 03-28-2024 12:36 AM
Approval field on the request form is being set as not requested on record insert. I want it to be set as approved.
We are not using the sc_request record's approvals. I need to directly trigger the flow for the sc_req_item instead of waiting for the sc_request to be approved.
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03-28-2024 01:35 AM
Why not inactivate the OOB flow in that case and just create your own logic for it. Just skip the request approval all together.
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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03-28-2024 02:23 AM
@Mark Manders I need this to be applied only on one specific catalog item's requests.
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03-28-2024 04:50 AM
Then just create that logic in your flow for this item. On creation of the RITM, approve the REQ and do what you want with it.
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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03-28-2024 01:51 AM
Hi Bharath,
Their are 3 ways you can achieve this:
- As Mark recommended above, deactivate the OOB sc_request workflow and create your own logic
- You can make the default value of Approval field on sc_request as "approved"
- You can create a before insert BR on sc_request and change the approval to approved.
If my answer helped you in any way, please then mark it as helpful or correct.