Approval Reminder

aniellacerna
Tera Contributor
  1. Create a notification that will remind the approver of an unapproved RITM (Note that you can reuse existing RITMs that satisfies the condition no need to create new catalog item or request a new RITM)
  2. Create a scheduled job that will trigger the notification created above daily but will not run if the current date is out of schedule (8-5 weekdays)
12 REPLIES 12

Hi @aniellacerna 

 

You can get all schedules in "cmn_schedule" table :

from there list of record you can get sys_id of 8-5 weekdays schedule

 

VishalBirajdar_0-1699604530996.png

 

 

Vishal Birajdar
ServiceNow Developer

I know one thing, and that is that I know nothing.
- Socrates

aniellacerna
Tera Contributor

the event that i made is not triggered

 

Hi @aniellacerna 

 

Can you please share screenshot's of your Event registry, Notification & scheduled job like I have shown in my first reply...??

 

 

Vishal Birajdar
ServiceNow Developer

I know one thing, and that is that I know nothing.
- Socrates