Generate Standard change template from using catalog item request

[Prasad43]

Hello Folks,

We can create a Standard change template using Standard change proposal. 

We have requirement to create Standard change template from a Catalog Item. Is it possible, Please suggest.

I want to create a catalog item that go should through some approvals and once it is approved, it should generate a Standard change template.

Thanks in advance

Prasad

[SN_Learn]

Hi @Prasad43 ,

 Yes I think you can create a record producer, target will be your standard chg template table and map the fields and also add logic if required in the script part of record producer and then map the field in Script.

[Community Alums]

Hi @Prasad43

I checked your requriment I think you can follow below steps 

1. Create a catalog item by navigating ALL< Maintain Items click on New button.

2. Create a work flow or flow designer attach that flow to your maintain item 

3. Flow a flow which trigger when service catalog get submitted and inside that flow you can mention that it requires the approval.

4. It creates a record in sysapproval_approver table you can open the record and approve your request 

5. After that you can create a Standard change template from the flow.

Please mark my answer correct and helpful if this works for you

Thanks and Regards 

Sarthak