auto translation of knowledge base articles

Priyansh_98
Tera Guru

Hi,

i am having a requirement related to auto translation of article from one specific knowledge base for only 5 languages.

i am using a localization framework for this, i have create a new artifact for this auto translation

Priyansh_98_0-1701184688573.png

 

Priyansh_98_1-1701185146778.png

 

but i am having one challenge with this auto translation, i want to trigger for only for one knowledge base but it is working for all Knowledge base and it is creating a translation task for all Knowledge bases, which it should not be.

it is creating  draft article for all knowledge bases.

and suggestion how can i made this work only for one specific knowledge base.

 

thanks in advance..

 

1 REPLY 1

Abeer-khan
Tera Guru

Hi  @Priyansh_98,

 

I hope you might have got a solution by now. Just wanted to check, did you try removing the languages and Auto-create translations tasks on all the other knowledge bases that are not required and applied these to only that knowledge base that is required? (Go to knowledge base that requires this and leave the setting as it is in the picture below and go to knowledge bases that don't require translations and remove uncheck Auto-create translation tasks).  Hope this should fix your issue.