can we call script include in scoped application from schedule job in global scope

[NegiSNOW]

can we call script include in scoped application from schedule job in global scope ?

[abirakundu23 · Accepted solution]

Hi @NegiSNOW ,
This can be possible but depend upon how script include is configured.

1. If it is Accessible form - "This Application Scope Only" then it can't be called directly from Global Schedule Job. Attached screenshot as your references.

2. You need to change script include Accessible form - "All Application Scope " then it can be called directly from Global Schedule Job. Attached screenshot as your references.

Recommended approach - As script include in scoped application call schedule job from scop application instead of Global Application.

Please mark helpful & correct answer if it's worthy for you.

[dimi_]

Absolutely, but you need to make sure you have configured the "accessible from" field in script include. 

[NegiSNOW]

Can you give me example of such cases 

[abirakundu23 · Accepted solution]

Hi @NegiSNOW ,
This can be possible but depend upon how script include is configured.

1. If it is Accessible form - "This Application Scope Only" then it can't be called directly from Global Schedule Job. Attached screenshot as your references.

2. You need to change script include Accessible form - "All Application Scope " then it can be called directly from Global Schedule Job. Attached screenshot as your references.

Recommended approach - As script include in scoped application call schedule job from scop application instead of Global Application.

Please mark helpful & correct answer if it's worthy for you.

[Nishant8 · Accepted solution]

Hello @NegiSNOW , Yes, you can do that. Take care of the followings:

 - Accessible from is selected as "All application scopes"

- While calling the scoped Script Include, include application name before it

- Calling this code for the first time may trigger a Cross-Scope Access restriction. If triggered, accept the status of this generated tracking record is set to allowed.

You can refer following threads for the examples:
https://www.servicenow.com/community/developer-forum/how-to-call-a-scoped-script-include-from-global...

https://www.servicenow.com/community/itsm-forum/how-can-to-call-a-script-include-in-scoped-applicati...

Regards,

Nishant