Cann't get a table list to show for everyone on on a catalog Item field
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3 weeks ago
I have a reference variable field on a catalog item form.
As the administrator, I can see the table list.
Ordinary users cannot.
Here's what I have for a ACL for the "read" operation.
This isn't working:

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3 weeks ago
Add a read ACL for the table.* so that the users can read the fields on the records as well.
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3 weeks ago
Hi there @Joe Taylor
Make sure the users have at least read access to the target table and the display field being used. Also, check if there’s a dictionary-level reference qualifier or script restricting results. A quick test: temporarily give the role snc_internal or create a simple read ACL for the table without conditions — if users can see it then, you know it’s an ACL issue on the referenced table rather than the variable.
Kind Regards,
Mohamed Azarudeen Z
Developer @ KPMG
Microsoft MVP (AI Services), India
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3 weeks ago
Hi @Joe Taylor -
Could you please confirm if the ACL that you have created is table.* or table.none ?
Also can you please store gs.getSession().isLoggedIn() in some other variable apart from answer. Only return the result of ACL script in the answer variable
Please try this out and let me know if it works
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3 weeks ago
did you check that non-admin is passing table.None READ ACL?
Did you debug the ACLs using Access analyzer?
Select your table, User
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader