Catalog item & Flow scoping
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‎10-25-2023 09:49 PM
I have a catalog item in global scope & i have created a flow for it which is also in global scope now i need to put them into a scoped app how can i achieve this asking this coz i need to do this for all the existing items & flows as well is there any way to do it?
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‎10-25-2023 09:56 PM
Hi @Abhijeet Mane ,
Unfortunately there is not a migration tool since it quite complex to migrate things from Global to a scoped application. So support and others will tell you to recreate things. If you are comfortable with scripting and the platform in general, you could create a script that loops through the items and recreates them in the new scope but again you really need to know what you are doing to accomplish this.
Thanks,
Danish
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‎10-25-2023 09:59 PM
Hi Danish, Thanks for quick response! What if we clone the catalog items will i get the option to change the scope after cloning and what will happen to the attached flow after the cloning of catalog items will they also be cloned along with the item or i can just detach the flow from original & attach it to the cloned one? i can only think of this way.
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‎10-25-2023 11:17 PM
Hi @Abhijeet Mane ,
U can set ur desired scope & then u navigate to that catalog item, U will see a copy button in the right hand corner, if u press the copy button it will copy the whole catalog item in ur new scope but the variables n other stuff will still remain in global scope. Again no easy way out of this.
Thanks,
Danish
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‎10-25-2023 10:00 PM
I would recommend creating those from scratch in scoped app
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader