changing the statement at the search navigation

Neel Panchal
Tera Contributor

Screenshot_20240530_124258.pngHello,

I'm working in virtual agent.

My requirement is to change or edit the written at the search bar above the virtual agent topic list.

How can I do that.

Instead of 'Start typing to filter the list of topics below...'  written I want to add sentence.

 

2 REPLIES 2

BhavaniEswaraw
Tera Contributor

I have a similar requirement. I was wondering if you were able to customize this ?

Grant Rowh
Tera Contributor

We'd like to remove the filter box entirely. Users often type searches in that box, which does not return any Self-Service KB articles or Catalog items. Furthermore, it requires an exact term to even return the topics below. Not a great user experience.