Clickable link in URL type variable on RITM/Task form
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01-08-2024 03:33 AM
Hi Community,
We have a requirement that link entered in URL type variable should be clickable on RITM/Task form.
How to achieve this , please guide!
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01-08-2024 04:14 AM
Hello @Drishti
Please try to use HTML type of variable, maybe this will help you out.
Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
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01-08-2024 04:52 AM
not possible OOB.
You can use info message on RITM/TASK form and show the URL value so that users can click
OR
you can use Rich text label variable and add the hyperlink, it will work fine in catalog form while submitting and also on RITM, SC TASK form
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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10-11-2024 06:37 AM
@Drishti , Were you able to find a proper solution to this? Let me know kindly if you have solution in place already. I have been trying to achieve the same as well & not able to find a proper solution