Collapse form section by default

Shir Sharvit
Tera Contributor

Hey,

 

Is there option to collapse form section by default - when opening an incident record in SOW

for example - only incident section will be open and contact details section will be collapsed:

ShirSharvit_0-1706627901592.png

 

 

 

1 REPLY 1

Sainath N
Mega Sage
Mega Sage

@Shir Sharvit : Unfortunately there is no way. Workspaces will render sections fully without option to collapse. Please refer below the supporting articles and other alternatives if that works for you.

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0855212

https://www.servicenow.com/community/developer-forum/collapse-a-section-in-workspace-view/m-p/158666...

https://www.servicenow.com/community/developer-forum/collapsed-section-in-agent-workspace-form-g-aw-...

 

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