Resolved! when trying to close SCTASK getting error
HI all, Please help me on when trying to cancel SCTASK getting this error "submit canceled due to script error, contact system admin". can't share screenshot, sorry. Thanks in advance.
Forum Posts
Compare data between import set table and target table
Hi All, I'm using a post execute script in Scheduled Data import, to delete the records in the target table. The DL's are synced from AD to ServiceNow via LDAP sync everyday. As part of delta sync I've to delete the DL's in the ServiceNow custom tab...
Issue regarding editing a catalog item in Catalog Builder.
Hi Community, I am not able to edit the catalog item I created in DEV instance. I tried from the maintain items also which shows every field as read only. In Catalog Builder, it shows as Checked Out and following message appears if I click edit butto...
Resolved! Change request reporting
Hi Team , I like to show a daily count of CAB reviewed changes that were implemented (where filter can be adjusted to this week or this/last month) but gives also a total by month (closed) for past 12months This chart compared and graphed with the to...
Resolved! In a problem record, when we click the Accept Risk button, a popup appears in SOW
“In SOW(service operational workspace) problem record, when we click the Accept Risk button, a popup appears. In that popup, there is a Primary Known Error Article field, and we need to make this field mandatory. On the main form, the same field exis...
How to edit mini email compose on any workspace.
My requirement is to disable the apply email template options below the body in mini email compose in the compose section on workspace. I cant find it on ui builder does anyone know how to achieve this?
Resolved! variable is not showing -Reporting
Hi All, I am Preparing a report there needs to be several variable needs to be added .however there is a 1 variable which is not showing .Variable Name -If yes, please select the types of AI that apply? why it is not showing ?Need help to find out t...
Resolved! In a problem record, when we click the Accept Risk button, a popup appears.
“In a problem record, when we click the Accept Risk button, a popup appears. In that popup, there is a Primary Known Error Article field, and we need to make this field mandatory. On the main form, the same field exists, but it should not be mandator...
Mobile Application
How to populate fields based on other field in mobile app create screen form? How to give conditions to input attribute conditions such that it populates one reference values based on other fields? OR How to apply reference qualifier condition to mob...
spreadsheet calculations into serviceNow forms
Hello, I need to create something like below on the servicenow form. when the UI action button is clicked it should show this form and with user needs to enter quantity and it should calculate the total sum and update the field on the parent record...
Need to see the list of roles
Hi Community, Good day,there is a requirementwhen I search ‘Access Control’ in the filter navigator and open any record, the ‘Roles Required’ field doesn’t show anything even if I have a role added there or not. So this needs to be fixed because for ...
Mapping Knowledge Article ownership group based on groups.
Hi Team, I have a requirement like Below, 1. If KB (Knowledge Base) Can Contribute groups → show only those groups in the Ownership group on the Article. 2.If KB does NOT have Can Contribute groups → show all groups where type = Knowledge in the Owne...
How can I trigger a Flow Designer flow only when a specific Order Guide is submitted?
Hi everyone,I’m working on ServiceNow (Yokohama release) and I need to trigger a Flow Designer flow only when a specific Order Guide is submitted.Trigger on sc_request → Flow Designer cannot filter by Requested Items (reverse relationship).The Order ...
Resolved! User Criteria for Catalog item not working
Hi All,I have a custom field named Responsible branch office in User table.I only want to show the catalogs related with that branch to the user.I used below user criteria script but its not working.answer = checkCondition();function checkCondition(c...
