Comparisons of Business Rules

DaisyB057891995
Tera Contributor

Hi All,

 

Can someone explain the use cases of the following three OOB BRs:

 

  • Task Active State Management (order 50)
  • mark closed (order 800)
  • task closer (order 900)
8 REPLIES 8

Ankur Bawiskar
Tera Patron
Tera Patron

@DaisyB057891995 

did you check the BR code and see what it's doing?

the code should be self-explanatory.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

I did, but I am very confused.

@DaisyB057891995 

where are you confused?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

The following BRs both sets the active field to false, based on the state. I want to understand the use case for this.

  • Task Active State Management (order 50)
  • mark closed (order 800)

I am good with Task Closer.