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Could not able to import a xml which has specific scoped role (eg. sn_si.basic role) to groups.

Lavanya Damotha
Tera Contributor

Hi,

We were not able to import a xml of role (eg. sn_si.basic) to groups, getting error as below, (Note: this issue is only on our subprod instance, we didnt face issue in dev/test).

 

Not only import, I couldnt even able to manually add this role in that instance to any group/user. I have admin role.

Error :Skipping record for table sys_group_has_role and id xxxxxx - permission denied.

 

 But I could able to import xml for sn_si.read role to groups in the subprod instance.

 

Thanks in advance,

Lavanya

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron

@Lavanya Damotha 

are you in correct scope while importing?

check these links

Best practices to investigate "skippping record for <table> and id <sys_id> - permission denied" typ... 

Error when importing XML: "Skipping record for table <table name> and id <sys id> - permission denie... 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

View solution in original post

2 REPLIES 2

Ankur Bawiskar
Tera Patron

@Lavanya Damotha 

are you in correct scope while importing?

check these links

Best practices to investigate "skippping record for <table> and id <sys_id> - permission denied" typ... 

Error when importing XML: "Skipping record for table <table name> and id <sys id> - permission denie... 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

@Lavanya Damotha 

Thank you for marking my response as helpful.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader