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02-25-2025 06:11 AM
Hi,
We were not able to import a xml of role (eg. sn_si.basic) to groups, getting error as below, (Note: this issue is only on our subprod instance, we didnt face issue in dev/test).
Not only import, I couldnt even able to manually add this role in that instance to any group/user. I have admin role.
Error :Skipping record for table sys_group_has_role and id xxxxxx - permission denied.
But I could able to import xml for sn_si.read role to groups in the subprod instance.
Thanks in advance,
Lavanya
Solved! Go to Solution.
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02-25-2025 06:18 AM
are you in correct scope while importing?
check these links
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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02-25-2025 06:18 AM
are you in correct scope while importing?
check these links
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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02-25-2025 10:40 PM
Thank you for marking my response as helpful.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader