Could not able to import a xml which has specific scoped role (eg. sn_si.basic role) to groups.

Lavanya Damotha
Tera Contributor

Hi,

We were not able to import a xml of role (eg. sn_si.basic) to groups, getting error as below, (Note: this issue is only on our subprod instance, we didnt face issue in dev/test).

 

Not only import, I couldnt even able to manually add this role in that instance to any group/user. I have admin role.

Error :Skipping record for table sys_group_has_role and id xxxxxx - permission denied.

 

 But I could able to import xml for sn_si.read role to groups in the subprod instance.

 

Thanks in advance,

Lavanya

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron
Tera Patron

@Lavanya Damotha 

are you in correct scope while importing?

check these links

Best practices to investigate "skippping record for <table> and id <sys_id> - permission denied" typ... 

Error when importing XML: "Skipping record for table <table name> and id <sys id> - permission denie... 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

2 REPLIES 2

Ankur Bawiskar
Tera Patron
Tera Patron

@Lavanya Damotha 

are you in correct scope while importing?

check these links

Best practices to investigate "skippping record for <table> and id <sys_id> - permission denied" typ... 

Error when importing XML: "Skipping record for table <table name> and id <sys id> - permission denie... 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Lavanya Damotha 

Thank you for marking my response as helpful.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader