Create Change Request UI Action in Workspace
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10-06-2023 10:41 AM
From the Service Operations Agent workspace, open an incident, and click on 'Create Change Request' UI action, it is re-directing to the Pinned changed models page to select.
Is there a way to bypass this and directly open the Change Creation Form.
1 REPLY 1
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10-06-2023 11:43 PM
Hello @Honey J
Go to Navigator> System Definition > UI Actions
Search with name of UI Action in the list.
Change the redirection of url into the script .
Plz mark my solution as Accept, If you find it helpful.
Regards,
Samaksh