Create Change Request UI Action in Workspace

Honey J
Tera Contributor

From the Service Operations Agent workspace, open an incident, and click on 'Create Change Request' UI action, it is re-directing to the Pinned changed models page to select.

Is there a way to bypass this and directly open the Change Creation Form.

HoneyJ_0-1696614074621.png

 

1 REPLY 1

Samaksh Wani
Giga Sage
Giga Sage

Hello @Honey J 

 

Go to Navigator> System Definition > UI Actions 

 

Search with name of UI Action in the list.

 

Change the redirection of url into the script .

 

Plz mark my solution as Accept, If you find it helpful.

 

Regards,

Samaksh