Custom table attributes are not showing/not serachable in a reference field on a record producer

VenkataMouC
Tera Contributor

Sunday

On Service Portal(abw Portal), We have a record Producer on that we have a select box "Type" with choices New, Edit. If they click on new, new form fields will visible and after clicking on submit a record will created in the custom table.

If the user selects Edit then we are showing a reference variable to that custom table.
On the custom table, If we put display field as custom attribute--> then the existing data is not showing on the record producer on the portal.

If we put display field as auto number field, data is showing in that field but they cant search with the custom attrubutes.

 

Note: We have already read acl on table and field level but still non admins are not able to see/search the data in the reference field on the record producer.

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Sandeep Rajput
Tera Patron
Tera Patron

yesterday

@VenkataMouC Could you please check if you have the query_range and query_match ACLs defined on your custom table. These ACLs will allow your non admin users to search an existing record on the table. For more information please refer to https://www.servicenow.com/docs/bundle/zurich-platform-security/page/administer/contextual-security/....

 

Hope this helps.

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