need to remove roles and groups from inactive users
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-05-2026 01:48 AM
after update
filter condition
active changes to false
(function executeRule(previous, current) {
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-05-2026 07:22 AM - edited 01-05-2026 07:23 AM
Olá @aneelac,
are you asking for help or sharing your solution? it's not quite clear :))
If you need help - it might be good to know what is the actual behaviour and what did you explect to happen instead? logs, errors, etc.
If sharing your solution, please mark the title with "article", "blog", anything to distinguish it from other questions
Thanks!
EDIT: and it seems to be a business rule, correct? but the question is posted under Virtual Agent forum, which doesn't seem to be relevant, or is it?
100 % GlideFather experience and 0 % generative AI
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-05-2026 07:39 AM
@GlideFather , i actually posted an accurate logic to remove inactive users from groups and their roles .
