customer satisfaction score data is not displaying in IT Executive Dashboard

Hiranmayee Moha
Tera Expert

Hi... Customer satisfaction score is not showing in my IT Executive Dashboard. Kindly help me out if I am missing something.

 

 

HiranmayeeMoha_0-1716571501811.png

 

Thanks 

 

3 REPLIES 3

AndersBGS
Tera Patron
Tera Patron

Hi @Hiranmayee Moha ,

 

Have you verified all elements in the Performance analytics widget? Is data collect? Is job active etc.?

 

if  my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

@AndersBGS  Hi... 

Sorry for late reply. 

 

Yes I have verified all widgets & all jobs are active.

@AndersBGS .... Hi,

 

My "Customer Satisfaction Survey" assessment metric is not triggering any conditions. Could it be reason not showing data in dashboard?

 

Thanks!