Default Max character limit for Catalog variables

[Kiran Maruthi]

Hi,

What is the default maximum character limit for catalog variables? for Example single line text and Multiline text?
Also pls provide any servicenow doc's for reference for the same.

Thank you!

[swathisarang98]

Hi @Kiran Maruthi ,

You can refer the below article,

Two service catalog variable types support the max_length attribute: Single Line Text and Wide Single Line Text. The maximum allowable value for the max_length attribute is 4000.

https://www.servicenow.com/community/itsm-blog/max-character-length-catalog-variables-suggestion-fie... 

Please mark this comment as Correct Answer/Helpful if it helped you.

Regards,

Swathi Sarang

[Kiran Maruthi]

Thank you

[Mark Roethof]

See my response, this blog references is outdated, not strange since its from 2015.

[Mark Roethof]

Perhaps this was correct in 2015, though its not anymore in 2024 🙂 Test it yourself, and you can easily add 10K characters!

[Kiran Maruthi]

@Mark Roethof you are correct!, I was able enter 50K+ characters in both single line text and multiline text field. however I was able to limit the character limit for single line text using max_length attribute, but can't make it for multiline text.

is there any way to limit the max characters in multiline text catalog variable?

Thanks in advance