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Send Survey 3 days after Start Date on a Variable field

Kristoff15
Tera Contributor

Hi,

 

We have a start date field on a variable in RITM, we'd like to use that as a reference and send a survey 3 days after that start date. Any suggestions on how to approach this? Business rule on a trigger condition?

1 REPLY 1

Mark Roethof
Tera Patron

Hi there,

 

You could go for a Scheduled Flow. Trigger that once a day for example, which queries for the specific variables and if they are created before 3 days ago

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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