Else if not working in client script for state field

rmaroti
Tera Contributor

‎11-21-2023 03:01 AM

when state == null then no one reason field will be display.

 

could you please check below code:

else if(state == '')
{
g_form.setMandatory('u_in_progress_reason',false);
g_form.setDisplay('u_in_progress_reason', false);
g_form.setMandatory('u_new_reason',false);
g_form.setDisplay('u_new_reason',false);
g_form.setMandatory('u_cancelled_reason',false);
g_form.setDisplay('u_cancelled_reason', false);
g_form.setMandatory('u_on_hold_reason',false);
g_form.setDisplay('u_on_hold_reason', false);
g_form.setMandatory('u_closed_reason',false);
g_form.setDisplay('u_closed_reason', false);
g_form.setMandatory('u_resolved_reason',false);
g_form.setDisplay('u_resolved_reason',false);
}

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8 REPLIES 8

Anurag Tripathi
Mega Patron
Mega Patron

‎11-21-2023 03:08 AM - edited ‎11-21-2023 03:09 AM

Firstly, you can do this easily using a ui policy with conditions form the filters, that is the recommended way for managing field behavior

 

To check for null you can do something like 

 

if(g_form.getValue('state))
{
//do somehting 
}
else
{ //this is the null block
g_form.setMandatory('u_in_progress_reason',false);
g_form.setDisplay('u_in_progress_reason', false);
g_form.setMandatory('u_new_reason',false);
g_form.setDisplay('u_new_reason',false);
g_form.setMandatory('u_cancelled_reason',false);
g_form.setDisplay('u_cancelled_reason', false);
g_form.setMandatory('u_on_hold_reason',false);
g_form.setDisplay('u_on_hold_reason', false);
g_form.setMandatory('u_closed_reason',false);
g_form.setDisplay('u_closed_reason', false);
g_form.setMandatory('u_resolved_reason',false);
g_form.setDisplay('u_resolved_reason',false);
}

 

-Anurag
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Harsh_Deep
Giga Sage
Giga Sage

‎11-21-2023 03:08 AM

Hello @rmaroti 

 

Can you please send me whole code

 

Thanks

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rmaroti
Tera Contributor
In response to Harsh_Deep

‎11-21-2023 03:40 AM

function onChange(control, oldValue, newValue, isLoading, isTemplate) {
   if (isLoading || newValue === '') {
      return;
   }
//     g_form.setDisplay('u_new_reason', false);
//     g_form.setDisplay('u_cancelled_reason', false);
//     g_form.setDisplay('u_resolved_reason', false);
//     g_form.setDisplay('u_on_hold_reason', false);
//     g_form.setDisplay('u_closed_reason', false);
//    g_form.setDisplay('u_in_progress_reason', false);
 
   var state = g_form.getValue('u_state');
 
if(state  == 1)
{
g_form.setMandatory('u_new_reason',true);
g_form.setDisplay('u_new_reason',true);
g_form.setMandatory('u_on_hold_reason',false);
g_form.setDisplay('u_on_hold_reason',false);
g_form.setMandatory('u_cancelled_reason',false);
g_form.setDisplay('u_cancelled_reason', false);
g_form.setMandatory('u_in_progress_reason',false);
            g_form.setDisplay('u_in_progress_reason', false);
g_form.setMandatory('u_closed_reason',false);
            g_form.setDisplay('u_closed_reason', false);
        g_form.setMandatory('u_resolved_reason', false);
g_form.setDisplay('u_resolved_reason',false);
 
}
 
else if(state  == 2)
{
   
g_form.setMandatory('u_in_progress_reason',true);
g_form.setDisplay('u_in_progress_reason',true);
g_form.setMandatory('u_new_reason',false);
g_form.setDisplay('u_new_reason',false);
g_form.setMandatory('u_cancelled_reason',false);
g_form.setDisplay('u_cancelled_reason', false);
g_form.setMandatory('u_on_hold_reason',false);
            g_form.setDisplay('u_on_hold_reason', false);
g_form.setMandatory('u_closed_reason',false);
            g_form.setDisplay('u_closed_reason', false);
        g_form.setMandatory('u_resolved_reason', false);
g_form.setDisplay('u_resolved_reason',false);
 
}
   else if(state  == 3)
{
g_form.setMandatory('u_on_hold_reason',true);
g_form.setDisplay('u_on_hold_reason',true);
g_form.setMandatory('u_new_reason',false);
g_form.setDisplay('u_new_reason',false);
g_form.setMandatory('u_cancelled_reason',false);
g_form.setDisplay('u_cancelled_reason', false);
g_form.setMandatory('u_in_progress_reason',false);
            g_form.setDisplay('u_in_progress_reason', false);
g_form.setMandatory('u_closed_reason',false);
            g_form.setDisplay('u_closed_reason', false);
        g_form.setMandatory('u_resolved_reason', false);
g_form.setDisplay('u_resolved_reason',false);
}
 
else if(state  == 6)
{
g_form.setMandatory('u_resolved_reason',true);
g_form.setDisplay('u_resolved_reason',true);
g_form.setMandatory('u_on_hold_reason',false);
g_form.setDisplay('u_on_hold_reason',false);
g_form.setMandatory('u_cancelled_reason',false);
g_form.setDisplay('u_cancelled_reason', false);
g_form.setMandatory('u_in_progress_reason',false);
            g_form.setDisplay('u_in_progress_reason', false);
g_form.setMandatory('u_closed_reason',false);
            g_form.setDisplay('u_closed_reason', false);
        g_form.setMandatory('u_new_reason', false);
g_form.setDisplay('u_new_reason',false);
 
}
else if(state  == 7)
{
g_form.setMandatory('u_closed_reason',true);
g_form.setDisplay('u_closed_reason',true);
g_form.setMandatory('u_on_hold_reason',false);
g_form.setDisplay('u_on_hold_reason',false);
g_form.setMandatory('u_cancelled_reason',false);
g_form.setDisplay('u_cancelled_reason', false);
g_form.setMandatory('u_in_progress_reason',false);
            g_form.setDisplay('u_in_progress_reason', false);
g_form.setMandatory('u_new_reason',false);
            g_form.setDisplay('u_new_reason', false);
        g_form.setMandatory('u_resolved_reason', false);
g_form.setDisplay('u_resolved_reason',false);
}
else if(state  == 😎
{
g_form.setMandatory('u_cancelled_reason',true);
g_form.setDisplay('u_cancelled_reason',true);
g_form.setMandatory('u_on_hold_reason',false);
g_form.setDisplay('u_on_hold_reason',false);
g_form.setMandatory('u_new_reason',false);
g_form.setDisplay('u_new_reason', false);
g_form.setMandatory('u_in_progress_reason',false);
            g_form.setDisplay('u_in_progress_reason', false);
g_form.setMandatory('u_closed_reason',false);
            g_form.setDisplay('u_closed_reason', false);
        g_form.setMandatory('u_resolved_reason', false);
g_form.setDisplay('u_resolved_reason',false);
}
else if(state == '')
{
g_form.setMandatory('u_in_progress_reason',false);
g_form.setDisplay('u_in_progress_reason', false);
g_form.setMandatory('u_new_reason',false);
g_form.setDisplay('u_new_reason',false);
g_form.setMandatory('u_cancelled_reason',false);
g_form.setDisplay('u_cancelled_reason', false);
g_form.setMandatory('u_on_hold_reason',false);
            g_form.setDisplay('u_on_hold_reason', false);
g_form.setMandatory('u_closed_reason',false);
            g_form.setDisplay('u_closed_reason', false);
        g_form.setMandatory('u_resolved_reason',false);
g_form.setDisplay('u_resolved_reason',false);
}
}
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rmaroti
Tera Contributor
In response to rmaroti

‎11-21-2023 03:42 AM

else if(state == '')
{
g_form.setMandatory('u_in_progress_reason',false);
g_form.setDisplay('u_in_progress_reason', false);
g_form.setMandatory('u_new_reason',false);
g_form.setDisplay('u_new_reason',false);
g_form.setMandatory('u_cancelled_reason',false);
g_form.setDisplay('u_cancelled_reason', false);
g_form.setMandatory('u_on_hold_reason',false);
            g_form.setDisplay('u_on_hold_reason', false);
g_form.setMandatory('u_closed_reason',false);
            g_form.setDisplay('u_closed_reason', false);
        g_form.setMandatory('u_resolved_reason',false);
g_form.setDisplay('u_resolved_reason',false);
}
 
 
this last else if is  not working
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