Email Client Templates - Attachments not shown in Mail-Editor
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‎06-17-2024 06:54 AM - edited ‎06-18-2024 02:26 AM
Hello,
I created an Email Client Template on table "sn_customerservice_case" and added an attachment.
Selecting this template out of a case via "compose email", the attachment is not shown and also not send to the recipient.
in tabel sys_attachment the attachment is available.
Can somebody help me to fix this issue, please?
Thanks a lot in advance.
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