Hi Community, Good day,there is a requirementwhen I search ‘Access Control’ in the filter navigator and open any record, the ‘Roles Required’ field doesn’t show anything even if I have a role added there or not. So this needs to be fixed because for ...
Hi Team, I have a requirement like Below, 1. If KB (Knowledge Base) Can Contribute groups → show only those groups in the Ownership group on the Article. 2.If KB does NOT have Can Contribute groups → show all groups where type = Knowledge in the Owne...
Hi everyone,I’m working on ServiceNow (Yokohama release) and I need to trigger a Flow Designer flow only when a specific Order Guide is submitted.Trigger on sc_request → Flow Designer cannot filter by Requested Items (reverse relationship).The Order ...
Hi All,I have a custom field named Responsible branch office in User table.I only want to show the catalogs related with that branch to the user.I used below user criteria script but its not working.answer = checkCondition();function checkCondition(c...
Hi Community,I’m building a Configurable Workspace for claims handling and need guidance on implementing the following behavior:Use Case / RequirementsWhen an agent clicks the “Claim” tab, the respective Claim record (contextual to the case/session) ...
' {"state": "7","close_code": "Closed/Resolved by Caller","close_notes": "Issue resolved successfully from Oracle integrated process."}'Now which one the 'Resolution code' ? I can't understand from the Incident json responce .Please help me !!!!
HI Community, I have a requirement, in a catalog item we have variables like name, type, target and table. when user fill the details and while submit the form , in sla definition table if we have records with same name, type , table and target then ...
Hi Experts There is a report I required. How many Incidents resolved in Network group in a week and How incidents are moved to network group to other groups. RegardsDinesh Kumar
I have established the connection between Side bar Teams and ServiceNow. Token is generating correctly and the over all setup is done. But Now when I am trying to send a message from sidebar ServiceNow, the message is not getting delievered into Team...
Hi TeamI'm Facing an issue in Virtual agent card response ,i am unable to show RITM number generated using topic block - Request catalog item inline sesmic , when i test my topic in test designer its giving ritm , but in portal its not showing. Also...
Good Morning Guys!At the moment, i make a Widget and this is on a public site (no authication). In this Widget i want to make downloading files from sys_attachment.first of all, i used the url /sys_attchment?sys_id=<SYSID>, but if i am not logged in,...
Hey folks,can we achieve the field placeholder for a custom or OOB field( any data type) in a table via configurations, more of like via Dictionary. Unlike scripting, using .getControl('field'). Thanks in advance
Hi All, How to show List of Supplier Records including filter option on a page of ESC portal like below screenshot
Hi Team, Does anyone worked on the service operation workspace - Respond - Create Automation feature in ServiceNow . Using this option i would like to send some information from ServiceNow to the third party tool via REST API using mid server. And al...
Hi everyone,I’m trying to add a tooltip to an E164 phone number field in ServiceNow. The field automatically renders two inputs:Top line: country selectionBottom line: phone number I’ve tried setting a tooltip via the dictionary hint and with a simpl...
