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Resolved! Create Change from Requested ITEM

I have a requirement to create change request from RITM. I have enabled the UI Action 'Create Change' on the sc_req_item table. Its working but its opening the New change record directly and setting type to 'Normal' I want it to open the model page w...

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Amey8 by Tera Guru
  • 823 Views
  • 9 replies
  • 3 helpfuls

UI action buttons not working in workspace

Hello All,I have an issue where UI action buttons are not visible on Workspace. They were visible before Xanadu upgrade and still they are visible on other instance which is not upgraded. While comparing the configuration , it is same on both the ins...

Souvick6917 by Tera Contributor
  • 1465 Views
  • 3 replies
  • 0 helpfuls

Instance auto log out after running ATF test.

Hi All, I have created one test and added test steps, but when I am clicking on 'Run Test' its opening portal page and immediate logging out .1. Creating and impersonating user in first step2. In 2nd step Opening record producer3. After that setting ...

vaishali1 by Tera Contributor
  • 340 Views
  • 2 replies
  • 0 helpfuls

Capstone Project - Strawberry Workflow

I've just completed the Capstone Project; but my workflow execution looks slightly off.For some reason the "Else if requested item rejected" flowlogic is showing "not run"; but the example shows it should show "Evaluated-False".  I've completed all t...

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seanharris by Tera Contributor
  • 352 Views
  • 1 replies
  • 0 helpfuls

Resolved! Ask For Approval Closing RITM

Good afternoon, how are you?In a flow, I’m using the "Ask for Approval" action and passing the RITM. It goes into approval, but the very next second it closes, and the approval status changes to "No Longer Required."Could someone please help me under...

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