Email notification

Dhanush Rao K
Tera Contributor

‎02-29-2024 10:13 PM - edited ‎03-01-2024 05:14 AM

Hi,

 

    Currently we are working on email notification which is triggered from the flow designer through event record.

Iam not able to fetch the RITM number when email is triggered.

In the flow already Parm1 and Parm2 are used.

 

Ex:As per your request ${event.parm1}, the group [${name}] is deleted from ${source}.

Already in the Parm1 we are passing user name.

 

So is there any way to achieve RITM number in this place "As per your request ${event.parm1}".

I have updated the screenshot for the reference.

 

Regards,

Dhanush

 

DhanushRaoK_0-1709298814358.pngDhanushRaoK_1-1709298832909.png

 

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AJ-TechTrek
Giga Sage
Giga Sage

‎03-04-2024 12:54 AM

Hi @Dhanush Rao K ,

 

Refer the below docs, which may help you on this.

 

https://developer.servicenow.com/dev.do#!/learn/courses/utah/app_store_learnv2_flowdesigner_utah_flo...

 

Please appreciate the efforts of community contributors by marking appropriate response as Mark my Answer Helpful or Accept Solution this may help other community users to follow correct solution in future.

 

Thanks

AJ

Linkedin Profile:- https://www.linkedin.com/in/ajay-kumar-66a91385/

ServiceNow Community Rising Star 2024

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